Withdrawing Funds Back to Your Wallet
Withdrawals from your changee88 balance follow a short verification sequence before the transfer is sent. We require this step to make sure your payout reaches the correct account — it protects your balance, not just ours. Head to the withdrawal section of the cashier, choose your preferred payout channel, enter the amount you want to move, and complete the identity check if
it has not been cleared previously. Withdrawal requests are queued and processed in order; the time it takes depends on the payment network and whether your account verification is already complete.
- Open the withdrawal section — From your account dashboard, tap Withdraw. The cashier shows the channels available for outgoing transfers based on your account status.
- Select your payout channel — Choose the wallet or bank account you want to receive the funds — Touch 'n Go eWallet, Boost, GrabPay or a registered bank via DuitNow are the common choices.
- Enter the amount and submit — Type the ringgit amount you wish to withdraw, double-check the destination details, and confirm. A reference number is generated for you to track the request.
- Complete verification if prompted — If your account verification is pending, you will be asked to upload your documents at this point. Completing it unblocks the withdrawal and all future requests.